Professional Terms of Service

Terms governing professional and paid services provided by Cheetah AI

Effective Date

November 27, 2025

These Professional Terms govern access to Cheetah AI's paid and enterprise services (the "Professional Services").

Acceptance of Terms

By using the Professional Services you agree to these Professional Terms. If you represent an organisation, you warrant you have authority to bind that organisation, and "you" refers to both the organisation and the individual using the Services.

If you disagree with any provision, discontinue use of the Professional Services immediately.

Service Overview

Cheetah AI provides development acceleration capabilities designed to help teams ship better software faster. Core components include:

  • AI coding suggestions, completions, and refactoring assistance
  • Static analysis, quality insights, and automated documentation
  • Code review, collaboration tooling, and knowledge graph visualisations
  • API integrations for IDEs, CI/CD pipelines, and enterprise systems
  • Premium support, onboarding, and consulting engagements

Subscription & Billing

Plans

Plan tiers and features are published on our pricing page and may change from time to time. Changes will not affect the current billing term you have already purchased.

Billing

  • Fees are quoted in USD unless stated otherwise.
  • Charges are billed in advance of each subscription period.
  • Payments are non-refundable except where required by law or expressly provided.
  • You are responsible for any taxes arising from your subscription.

Renewals, Cancellations, and Refunds

  • Auto-renewal: Plans renew at the end of each billing cycle unless cancellation is completed before the renewal date.
  • How to cancel: Submit a cancellation via the billing portal or email support@cheetahai.co. We confirm cancellations in writing.
  • Effective date: Service access continues until the current paid term expires; no additional charges will be issued after cancellation takes effect.
  • Refunds: Fees already paid are non-refundable unless mandated by applicable law or explicitly stated otherwise in an order form.

API Usage

  • Usage is subject to rate limits and quotas defined in platform documentation.
  • Credentials must be kept confidential and may not be shared or resold.
  • You are accountable for activity conducted using your keys.
  • We may modify or discontinue API endpoints with reasonable notice.
  • Abuse, security risks, or policy violations may lead to throttling or suspension.

Data Processing & Security

Processor Role

When handling customer data, we act as a processor and follow our Privacy Policy plus any executed Data Processing Agreement.

Your Responsibilities

  • Manage and protect account credentials.
  • Configure integrations securely for your environment.
  • Ensure all usage complies with applicable laws and policies.

Intellectual Property

Cheetah AI Materials

All software, documentation, branding, and proprietary know-how remain the exclusive property of Cheetah AI or its licensors. We provide a limited, revocable licence to use the Professional Services as described in these Terms.

Customer Content

You retain ownership of code, datasets, and content submitted to the Service. You grant us a licence to process the content solely to deliver and support the Professional Services.

Confidentiality

Both parties agree to protect confidential information exchanged under these Terms and use it only for purposes connected to the Professional Services unless disclosure is permitted by written consent or required by law.

Warranties & Disclaimers

The Professional Services are provided "as is" and "as available". To the fullest extent allowed by law we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted service or error-free operation.

Limitation of Liability

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising from the Professional Services.

Aggregate liability under these Terms will not exceed the amounts paid to Cheetah AI for the Professional Services in the twelve (12) months preceding the event giving rise to the claim.

Termination

We may suspend or terminate access immediately if you breach these Professional Terms or create security or operational risks. Upon termination your licence to use the Professional Services ends, but obligations that should survive (such as payment, confidentiality, IP, and liability limits) remain in effect.

Changes to These Terms

We may update these Professional Terms periodically. Updated versions will be posted on our website with a revised "Last updated" date. Continued use after changes become effective constitutes acceptance.

Governing Law & Dispute Resolution

These Professional Terms are governed by the laws of [Insert Governing Jurisdiction].

Disputes will be resolved through binding arbitration administered by [Insert Arbitration Association] in [Insert City, State/Country], unless another forum is mutually agreed.

Contact Us

Questions about these Professional Terms can be directed to our support team:

Email: support@cheetahai.co

Response time: Within 24 hours

These professional terms were last updated on 11/27/2025. We reserve the right to modify these terms at any time with notice to our users.