Privacy Policy
How we collect, use, and protect your information at Cheetah AI
Effective Date
November 27, 2025
This Privacy Policy explains how Cheetah AI ("we", "our", or "us") collects, uses, and shares personal information when you use our AI-powered development tools and services.
Introduction
We are committed to protecting your privacy and maintaining the security of your personal information. This policy covers the AI-powered development tools, website, and related services we provide (collectively, the "Services").
By using the Services you agree to the practices described below. If you disagree with any part of this policy, please discontinue use of the Services.
Information We Collect
We collect information you share with us directly, information gathered automatically while you use the Services, and information obtained from trusted partners.
Information You Provide
- Account details: Name, email, username, and passwords.
- Profile preferences: Optional settings and personalisation choices.
- Payment details: Billing information processed through secure payment processors.
- Support communications: Messages, feedback, and support requests.
- Code & content: Source code, documentation, and assets you upload to use the Services.
Information Collected Automatically
- Usage analytics: Features accessed, time spent, and workflow patterns.
- Device data: IP address, browser type, operating system, and device identifiers.
- Log data: Diagnostic logs, crash reports, and performance telemetry.
- Cookies & tracking: Cookie identifiers, pixels, and similar technologies used for analytics.
How We Use Information
- Service delivery: Operate, maintain, and enhance AI tooling.
- Account care: Authenticate users, manage accounts, and deliver support.
- Secure payments: Process subscriptions and maintain billing records.
- Communications: Provide updates, alerts, and respond to inquiries.
- Security & compliance: Detect fraud, enforce terms, and meet legal requirements.
- Insights: Analyse usage trends to improve the product experience.
- AI quality: Improve models using anonymised, aggregated usage signals.
Important: Private repositories, proprietary code, and confidential documents are never used to train our foundation models. Inputs are processed solely to provide in-product assistance.
Data Security & Retention
Security Measures
We enforce layered technical, administrative, and organisational safeguards to protect personal data against unauthorised access, loss, or alteration. Access is restricted to personnel with a legitimate business need.
Retention
Data is retained only as long as necessary to deliver the Services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
You have the following rights regarding your personal data:
- Access, review, and obtain a copy of personal data we hold about you.
- Request corrections or updates to inaccurate or incomplete information.
- Request deletion of data in line with applicable regulations.
- Object to or restrict specific processing activities.
- Receive personal data in a portable format where technically feasible.
- Withdraw consent for processing that relies on consent.
International Data Transfers
We may transfer personal data to affiliates and trusted partners outside your home jurisdiction:
- Transfers occur only to countries with adequate protections recognised by the European Commission, or
- We implement Standard Contractual Clauses or equivalent safeguards to ensure comparable protections.
Policy Updates
We may revise this policy periodically. Material updates will be communicated through the website or directly via email. The updated policy becomes effective once posted unless stated otherwise.
Contact Us
Questions or requests regarding this Privacy Policy can be sent to our support team:
Email: support@cheetahai.co
Response time: Within 24 hours
This privacy policy was last updated on 11/27/2025. We reserve the right to modify this policy at any time with notice to our users.